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Risk Management Seminar

During Communication, Care and Clear Protocols, presenters will use actual TDIC cases and Risk Management Advice Line calls to highlight the important role communication plays in patient care. Learn ways to sharpen critical communication and documentation skills to reduce the potential for complaints, claims or lawsuits.

September 29, 2023 | 9:00am - 12:00pm PT | 3 CEUs


*Lock in a 5% Professional Liability premium discount for two years

Join the seminar to learn how to:

  • Conduct more effective informed consent discussions with patients and their representatives or legal guardians.
  • Establish protocols to review the patients’ medical history and implement controls for dispensing products.
  • Enhance communication skills to increase patient safety and the potential for optimal treatment outcomes.



  • Sep 22, 2023

    Ensuring Ethical Dental Care: Obtaining legal Consent for Nonverbal Adults

    Obtaining proper, legal consent for nonverbal adults is of paramount importance in the dental practice. By becoming familiar with local laws, employing effective communication strategies, involving caregivers and advocate, and maintaining meticulous documentation, dentists can navigate this complex landscape and provide ethical and patient-centered care for a vulnerable population.
  • Jul 6, 2023
    Angry Patient Article Image

    When Patients are Angry: De-escalation and Risk

    Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe and appropriate de-escalation tactics.
  • Jun 8, 2023
    Ransomware Image

    Ransomware on the Rise: Steps To Protect Your Practice and Systems From Cyber Disruption

    When a cyberattack hits, your practice comes to a screeching halt. A compromised system can mean no access to schedules, billing or patient records. Learn how to proactively protect your systems, prevent cyber incidents and responsibly respond to a ransomware attack.
  • Mar 23, 2023
    Best Practices Article Image

    Best Practices for Hiring the Right Employee

    When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their shortcomings. Protect your practice by implementing effective processes to find and hire solid employees.
  • Mar 23, 2023
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    Invest in Interviewing to Reduce Risk of Bad Hires

    Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application, but a measured approach to hiring is recommended. Time and planning invested in your practice’s hiring process will save you money, maintain consistency and reduce risks of bad hires.